Innovation can be a new idea, method, or device that adds value to individuals, companies, or society. In recent years at ESAM, we have been proud to work with some of the best innovators who have delivered something new and valuable to the market.
For example, one of our food production partners developed a new agricultural technology solution to produce organic produce with higher yields than conventional methods. Furthermore, the business operates within an ecosystem that transforms the waste generated from aquaculture farms into a valuable on-farm hydroponic resource.
But our proudest moment — witnessing their products on the shelves of a major Australian supermarket, knowing this was only possible with ESAM’s contribution. As well as boosting our sense of accomplishment, it also reinforces what we believe is most critical to such an innovative operation – reliability.
How ESAM demonstrates reliability in a world of constant change.
Recent periods of uncertainty have posed challenges for the Australian economy and exposed vulnerabilities in supply chains, particularly in the food and beverage sector. This prompted the Australian Government to introduce a $107.2 million Supply Chain Resilience Initiative (SCRI) that aims to strengthen supply chains and resilience to external shocks.
Following these footsteps, ESAM also adapted to changes in the market to mitigate the risk of supply chain disruptions. Here are some of the areas of focus.
Communication.
We understand that our supply chain resilience relies heavily on our supplier relationships. Hence, we maintain connectivity between our team and our strong supplier network, committing to agreed-upon expectations and metrics for lead times.
Safety Stock to Overcome Product Demand Changes.
Preparing a safety stock buffer can be a reliable way to build a more resilient supply chain. This allows business continuity, while any issues can be managed in the background. ESAM has local warehousing in Australia and New Zealand, where we work closely with our dealer network to ensure we have products available to meet our customers’ demands.
Equipment Maintenance.
With the possibility of supply chain disruptions, spare parts and maintenance are important considerations. ESAM side channel blowers have been developed to require minimal maintenance and are manufactured to deliver high precision and durability, operating 24 hours a day at maximum output.
Reliable Service.
In a maturing market for industrial equipment, customers often expect a high level of sales service, installation guidance and post-purchase assistance. That’s why ESAM provides reliable support from our Australian in-house technical team. (To learn more about our technical team, click here.) ESAM also carries spare parts and accessories locally to support our partners and give them peace of mind.
After 35 years at ESAM, the world hasn’t become easier. We’ve just become stronger.